Customer Service & FAQs | Banana Republic

Skip to top navigation Skip to shopping bag Skip to footer links

Gap Old Navy Banana Republic Athleta

Extra 20% Off your first purchase

with your new card at Banana Republic.

APPLY NOW

THREE DAYS ONLY|30% off your purchaseincluding full-priced and sale stylesSHOP WOMEN SHOP MEN SHOP SALEExclusions apply

WOMEN
- DISCOVER
  New Arrivals
  The Linen Shop
  Matching Sets
  Summer Gatherings
  The Getaway Edit
  Yolo Journal's Travel Edit
  The Workwear Edit
  The July Lookbook
- WOMEN'S CLOTHING
  Shop All
  Best Sellers
  Dresses & Jumpsuits
  Tops & Shirts
  Pants
  Jeans
  T-Shirts & Tanks
  Matching Sets
  Sweaters
  Skirts
  Shorts
  Coats & Jackets
  Blazers
  Suits
  Swim
- MORE SIZES
  Petites
  Tall
- SHOES & ACCESSORIES
  Shop All Accessories
  Jewelry
  Shoes
  Bags & Wallets
  Belts
  Hats & Hair Accessories
  Sunglasses
  Scarves & Bandanas
  Socks
- HOME
  Bedding
  Pillows & Throws
  Shop All Home
- SALE
  Women's Sale
  Petite's Sale
  Home Sale
MEN
- DISCOVER
  New Arrivals
  The Linen Shop
  Summer Gatherings
  The Getaway Edit
  The Workwear Edit
  The July Lookbook
- MEN'S CLOTHING
  Shop All
  Best Sellers
  Casual Shirts
  T-Shirts
  Chinos & Casual Pants
  Jeans
  Shorts
  Polos
  Sweaters
  Coats & Jackets
  Suits
  Dress Shirts
  Dress Pants
  Blazers & Sport Coats
  Sweatshirts, Hoodies & Joggers
  Swim
  All Tops
  All Bottoms
- SHOES & ACCESSORIES
  Shop All Accessories
  Shoes
  Belts
  Ties & Pocket Squares
  Scarves
  Hats
  Bags & Wallets
  Underwear
  Socks
  Sunglasses
  Jewelry & Watches
- HOME
  Bedding
  Pillows & Throws
  Shop All Home
- SALE
  Men's Sale
  Home Sale
LINEN
- LINEN
  The Women's Linen Shop
  The Men's Linen Shop
  The Home Linen Shop
ARCHIVE
- ARCHIVE REISSUE COLLECTION
  With The Explorers Club
- ARCHIVE
  Discover Archive
  Shop Banana Republic Archive
  Shop Archive Jewelry
ACCESSORIES
- WOMEN'S ACCESSORIES
  Jewelry
  Bags & Wallets
  Belts
  Hats & Hair Accessories
  Sunglasses
  Scarves
  Socks
  Shop All Accessories
- WOMEN'S SHOES
  Shop All Shoes
- MEN'S ACCESSORIES
  Belts
  Ties & Pocket Squares
  Hats
  Bags & Wallets
  Socks
  Sunglasses
  Jewelry
  Shop All Accessories
- MEN'S SHOES
  Shop All Shoes
- SALE
  Women's Accessories Sale
  Men's Accessories Sale
SALE
- SALE
  Shop Women's Sale
  Shop Men's Sale
  Shop Home Sale
- WOMEN
  Shop All Sale
  Sale Dresses
  Sale Sweaters
  Sale Pants
  Sale Petites
  Sale Accessories
- MEN
  Shop All Sale
  Sale Casual Shirts
  Sale Sweaters
  Sale Pants
  Sale Jeans
  Sale Accessories
- HOME
  Shop All Sale
- ACCESSORIES
  Sale Women's Accessories
  Sale Men's Accessories

Customer Service

Chat

Start a chat using the icon in the bottom, right corner of the page.

Regular chat hours are daily, 7 am-1 am ET

Credit Card

Questions about your Banana Republic Encore Credit Card

Encore Cardmembers:
(866) 951-5248
World Mastercard^® Cardmembers:
(866) 609-2756

Join Our Email List

Be the first to know about new arrivals, exclusive events, and more. Privacy Policy.

Sign Up for Texts

By signing up via text, you consent to recurring automated personalized (e.g. cart reminders) and marketing texts from Banana Republic at the number used to sign-up. Terms & Conditions apply. Check our Privacy Policy to learn how we handle your personal information. Consent not req’d for purchase. Reply HELP for help, STOP to end. Msg frequency varies. Msg & data rates apply.