How do I know my personal information is secure?

We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.

When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https".

If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone at the number listed in the section entitled, "How do I contact you?", below. Customer Services representatives at each of our brands are available 24 hours a day, seven days a week, and will be happy to assist you.

How do I contact you?

For questions about our privacy policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact any of our Gap Inc. brands by email, telephone, or postal mail:

Gap Customer Services
5930 Gap Online Drive
Groveport, OH 43195-0002
1-800-GAPSTYLE (1-800-427-7895)
1-888-906-1104 (TDD hearing impaired)
custserv@gap.com

Banana Republic Customer Services
5900 North Meadows Drive
Grove City, OH 43123-8476
1-888-BR STYLE (1-888-277-8953)
1.888.906.1345 (TDD hearing impaired)
custserv@bananarepublic.com

Old Navy Customer Services
200 Old Navy Lane
Grove City, OH 43123-8605
1-800-OLD-NAVY (1-800-653-6289)
1-800-449-4253 (TDD hearing impaired)
custserv@oldnavy.com

Piperlime Customer Care
5900 Piperlime Lane
Grove City, OH 43123
1-877-PIPERLIME (1-877-747-3754)
1-888-906-1345 (TDD hearing impaired)
customercare@piperlime.com

Athleta Customer Service
5900 North Meadows Drive
Grove City, OH 43123
1-877-3ATHLETA (1-877-328-4538)
1-888-906-1345 (TDD hearing impaired)
custserv@gap.com

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